Your new serial number will entitle you to support and upgrades for a full year, even if you are upgrading from an old version of Merge Standard. If I upgrade from Standard to Professional, will I get a full year of upgrade/support entitlement with my new serial number? On the page that appears once you have submitted your serial numbers, take care to specify upgrade from Standard to Professional for the I want to option. Just use the Merge Upgrade/Support Renewal or Standard to Professional Upgrade form in the usual way. Can I upgrade from Standard to Professional Edition? Can I buy upgrade/support renewal or an upgrade online? We’ll try to respond clearly and promptly. Please contact Araxis with your questions. Common questions about support renewal and upgrading I have questions about an aspect of the upgrade/support renewal or upgrade process whom can I ask? You will need to provide your reseller with a copy of the quotation email containing the authorization code. If you do not wish to purchase your upgrade online, please contact your chosen reseller (see the list of Araxis resellers) to place your order. To do so, follow the link included in the quotation email. The fastest way to purchase an upgrade is online (through our US reseller, BMT Micro) using your credit card. Purchase your support renewal or upgrade. Or, a quotation (with a unique authorization code) telling you how much your desired renewal or upgrade will cost.New serial numbers and download instructions.The cost, if any, of your selected action will be shown. You will be shown the entitlement for each of your serial numbers, and can choose your desired action (renew support, upgrade from Standard to Professional or, in the case that your serial numbers relate to a v6.0 subscription, exchange serial numbers for free). Renew Merge Upgrade/Support Entitlement, or Upgrade from Standard to Professional.
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